Manage Your Rootly Incidents, Alerts, and On-Call Through Your Muse

Through a custom connector, your muse can work in Rootly in plain words: list the incidents open now, read a timeline and its action items, check who is on call, and publish a status page update after you approve it.

What it does

The connector adds 40 tools. It can show the user the key acts as, list incidents with filters for status, severity, service, team, and date, and read one incident with its timeline and action items. It can list action items across all incidents and read one in full. It can list alerts, read one with the raw payload its source sent, and show services, teams, environments, severities, and users. For on-call it can list who is on call now or in a time window, plus schedules, shifts, and escalation policies. Write tools can declare, update, mitigate, and resolve incidents, add timeline notes, create and update action items, acknowledge and resolve alerts, and publish a status page event. The muse shows what it is about to do and waits for your yes first.

How to use it

1. Start an AnythingMCP account and add the Rootly connector.
2. In Rootly, open Organization Settings, then API Keys, and create a key. A Global key sees the whole organization, a Team key only that team, and a Personal key acts with your own permissions.
3. Give the key a role that can read what you need, plus write permission only if you want changes, and paste the key into the connector settings.
4. In Muse, open Settings, then Connectors, and add a custom connector with the address AnythingMCP gives you. Sign in and approve.
5. Ask which incidents are open and who is on call.

What you need

• A Muse account that can add custom connectors
• An AnythingMCP account with the Rootly connector added
• A Rootly account with an API key and a suitable role

What to watch for

• No tool is switched off at install. What the muse can do is set by the key role and team, so start with a narrow key if you only want reading.
• Declaring a normal incident can run workflows, open a chat channel, and page people. A status page update is public and can email subscribers. Check the wording before you approve either one.
• The connector does not delete incidents, alerts, or action items, or change schedules.
• This is a custom connector, and Meta does not review custom connectors. You can disconnect it in Settings at any time. The muse prepares, you decide.