Check Calls, Transcripts, and Team Availability Through Aircall and Your Muse

If your team takes calls through Aircall, your muse can do the call review work in plain words: find a call, read its transcript and summary, see who is free right now, and tag or note a call after you approve it.

What it does

The connector adds 32 tools for one Aircall company account. It can search calls from the last six months by direction, person, number, tag, and time, and open one call with its recording and voicemail links. With the Aircall AI add-on, it can read a call's transcript, summary, each person's tone, key topics, and action items. It can list lines and teams, show live availability, and search shared contacts. With your approval it can add notes and tags, archive a call, and create or update a shared contact. It can start a real outbound call from a person's Aircall app, or queue a number in the dialer. Deleting a shared contact is switched off at install: it affects the whole company and cannot be undone.

How to use it

1. Start an AnythingMCP account and add the Aircall connector.
2. Sign in to the Aircall dashboard as an admin, open Integrations and API, then API Keys, and generate a key.
3. Enter the API ID and API token where the connector asks. The token shows only once.
4. In Muse, open Settings, then Connectors, and add a custom connector with the address AnythingMCP gives you. Sign in and approve.
5. Ask the muse to name your company, then ask which calls were missed yesterday on one line.

What you need

• A Muse account that can add custom connectors
• An AnythingMCP account with the Aircall connector added
• An Aircall company account, admin access, and an API key
• The Aircall AI add-on for transcripts, summaries, and action items

What to watch for

• The API key acts for the whole company and can read every call, recording, and shared contact. Share this connector only with people allowed to see all of that.
• Starting a call rings a real phone and outbound minutes can cost money. The muse shows who calls whom from which line and waits for your yes.
• A call holds at most five notes, and notes cannot be edited or deleted once added.
• Transcripts need the AI add-on. Without it, those requests come back empty or refused.
• This is a custom connector, and Meta does not review custom connectors. You can disconnect it in Settings at any time. The muse prepares, you decide.